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Service catalog management with ServiceDesk Plus

5 ratings | 7782 views
ServiceDesk Plus is a game-changing IT help desk software which is used by more than 100,000 service desks across 185 countries. This video series will help you get the most out of ServiceDesk Plus. In this video, you will learn about, Service categories - 1:50 Service request templates - 3:30 User groups - 7:33 Service request workflow - 8:03 SLAs - 10:18 Tasks & task dependencies - 11:15 Field & form rules - 14:05 Request custom menu - 16:50 To know more visit our website: https://www.manageengine.com/products/service-desk/
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Text Comments (1)
Sinthoo Kongjaroen (1 year ago)
I do not get the option for "Mark" do you need a specific version of ManageEngine for this option?

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