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Webinar: How to customize ServiceDesk Plus better with Field and Form Rules

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A request or change template in ServiceDesk Plus plays a significant role in collecting accurate information and creating valuable user experience. With field and form rules, you can create dynamic forms by defining custom rules during form load, field change and form submit right on the GUI. In this webinar, you will learn how to: Enable or disable, mandate or non-mandate, show or hide fields based on predefined criteria. Create rules during any of these events: On-form load, on field change and on-form submit. Auto-fill field values based on predefined criteria Write custom scripts using simple codes. Validate the time period of any request or change using date validation script. Prevent incomplete request submissions by prompting the users for inputs. Know more about ServiceDesk Plus at www.servicedeskplus.com
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